About SynergiPro BPO Solutions Pvt. Ltd.

We are a compliance-first, performance-driven partner for Banks, NBFCs, Fintechs and Enterprises. Our teams deliver value across Customer Support, Loan & Debt Recovery, Data Analytics, Technology, HR, Finance and Operations — enabling you to scale with transparency, speed, and measurable outcomes.

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About SynergiPro BPO Solutions

SynergiPro BPO Solutions Pvt Ltd

Est 2025

Our Story

SynergiPro BPO Solutions Pvt Ltd is a trusted Business Process Outsourcing (BPO) company specializing in loan recovery, data analysis, customer support, chat support, and email support. We partner with financial institutions and businesses to streamline operations, reduce risks, and deliver measurable results with complete transparency and compliance.

  • Expertise in debt recovery & telecalling
  • 24/7 chat and customer support services
  • Data-driven analytics & compliance reporting

With a commitment to integrity and client confidentiality, we adopt the latest technology and RBI-compliant practices to deliver secure, efficient, and reliable outsourcing solutions. Our mission is to empower businesses with high-quality services that enhance customer satisfaction and operational excellence.

About Us

Building trust, ensuring compliance, and empowering recovery with professionalism.

At SynergiPro, we specialize in ethical and efficient loan recovery services, helping financial institutions, NBFCs, fintech companies, and businesses recover overdue payments while protecting customer dignity. With years of expertise in handling collections across DPD 0 to 365+, we understand the importance of maintaining strong client relationships while ensuring timely recovery of funds.

We operate under strict compliance with the Reserve Bank of India (RBI) guidelines, ensuring that our recovery processes are transparent, professional, and legally sound. Our focus lies in striking the right balance between firm recovery and customer sensitivity, safeguarding both lender interests and borrower rights.

Our Mission

To redefine the recovery and collection ecosystem in India by offering technology-driven, compliant, and customer-friendly solutions. We aim to help lenders minimize non-performing assets (NPAs) while empowering borrowers to improve their financial health and rebuild their creditworthiness.

Our Vision

To become India’s most trusted recovery partner by leveraging innovation, compliance, and people-first strategies, ensuring a win-win situation for both lenders and borrowers. We envision a financial ecosystem where recovery processes are no longer seen as intimidating but as structured pathways toward resolution and growth.

Our Core Values

  • Integrity: We follow ethical and transparent practices in all recovery processes.
  • Compliance: Every action is aligned with RBI guidelines and legal frameworks.
  • Respect: We treat every customer with empathy and dignity.
  • Innovation: Using advanced analytics, automation, and AI-driven tools for smarter collections.
  • Accountability: Delivering measurable results and maintaining clear reporting for our clients.

Why Choose Us?

  • End-to-end collection services for DPD 0 to 365+.
  • 100% compliance with RBI, data privacy, and regulatory standards.
  • Dedicated team of trained professionals with expertise in financial recovery.
  • Advanced dashboards and reporting for real-time monitoring of recoveries.
  • Customized strategies tailored to each client’s portfolio and risk profile.

Our Approach

We believe recovery is not just about collecting dues but about rebuilding financial trust. Our approach includes:

  • Preventive Strategies: Early reminders, customer education, and soft collections to avoid slippages.
  • Structured Recovery: Segmenting portfolios based on DPD (Days Past Due) to apply the right strategy at the right time.
  • Technology-Driven Insights: AI-powered tools and predictive models for efficient recovery cycles.
  • Compliance First: Ensuring all recovery activities adhere to RBI and legal frameworks.
  • Customer-Centric: Maintaining borrower dignity, offering settlement options, and assisting in credit score rebuilding.

At SynergiPro, we don’t just recover dues—we restore confidence in the financial system. By combining professionalism, technology, and compassion, we are transforming the way debt recovery is managed in India.

Our Skills

We bring expertise across diverse digital solutions, ensuring measurable business results.

Custom CRM Solutions 100%
Web & Mobile App Development 95%
Data Management & Automation 90%
Cloud Integration 85%
AI & Analytics 80%
Customer Support Solutions 88%